When you finish a website, or a project, you would like to get the feedback and to find the bugs you might have on your website as soon as possible.
There are some options to use:
1- Asking your users to send you email with screenshots.
2- Use online bug reporting tools.
3- Setup a bug reporting server and integrate it with your website or project.
The first option is the one usually people use, but the main problem with this solution is tracking the bugs is almost impossible, and the one who reported the bug will not be able to follow that.
Second solution is very good, but there is one problem that these system are built for testers and usually those who have IT background and understand how to report and do the testing, which is not good for normal users which is almost the case.
The third solution seems to be the best solution as you can configure that to suit you. But setup and installing that system usually it takes more than the time you spent on your project.
There is also a very good and easy solution that you can use this website called TellMeBug which is designed for normal people to report bugs very easy, as they send email, you can add your project there and make it public, or private, or public with limited access, depends on your project and add the project icon to your website. When your user clicks on that icon, it will come to your project on tellmebg and they can report the bug.
You will see the bug and you can assign it to your team member to work on that and update bug status.









